Privacy Policy

Introduction

Settled with Grace (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us about senior downsizing and moving support services in Rockwall-Heath, TX and surrounding areas.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our site or submit information through our contact form.

Information We Collect

We may collect the following types of information:

• Contact information you provide: When you submit our contact form, we may collect your name, phone number, email address, and any details you include in your message.
• Automatically collected information: Like most websites, our hosting provider may collect standard technical data such as your IP address, browser type, device type, referring pages, and general usage information through server logs.
• Communications: If you call or email us directly, we retain the information you choose to share so we can respond to your inquiry and provide services.

We do not knowingly collect sensitive personal information such as Social Security numbers, financial account details, or health records through this website.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule consultations
• Provide downsizing, moving, and related support services you request
• Send confirmation or follow-up messages related to your inquiry
• Improve our website and customer experience
• Comply with applicable legal obligations

We do not sell your personal information.

How We Share Information

We may share your information only in the following circumstances:

• Service providers: We use third-party tools to operate our website and process contact form submissions. These providers process data on our behalf and only as needed to deliver their services.
• Legal requirements: We may disclose information if required by law, court order, or to protect our rights, safety, or the rights and safety of others.
• Business transfers: If our business is sold or reorganized, information may be transferred as part of that transaction, subject to appropriate privacy protections.

Third-Party Services

Our contact form is processed through FormSubmit, a third-party email delivery service. When you submit the form, the information you provide is transmitted to FormSubmit so it can forward your message to us. FormSubmit’s handling of data is governed by its own privacy practices.

Our site may link to external websites (such as social media). We are not responsible for the privacy practices of those third-party sites and encourage you to review their policies separately.

Cookies and Similar Technologies

Our website is primarily a static site and does not use advertising or analytics cookies managed directly by us. Your browser may store basic session or preference data. Third-party services integrated with our site may use cookies or similar technologies according to their own policies.

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

Data Retention

We retain contact and inquiry information for as long as needed to respond to you, provide services, maintain business records, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which can include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal exceptions
• Opt out of certain uses of your information where applicable

To exercise these rights, contact us using the information below. We will respond within a reasonable timeframe and as required by applicable law.

Children’s Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it promptly.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was most recently revised. Material changes will be reflected on this page. Your continued use of the website after updates constitutes acceptance of the revised policy.